PRIVACY POLICY

This Privacy Policy (the "Policy") explains how Major Relief ("we," "us," or "our") collects, uses, and protects the information we gather through our website at https://major-relief.com (the "Site"). Please read this Policy carefully. By using the Site, you acknowledge that you understand and agree to its terms. If you do not agree, please do not use the Site.

We reserve the right to update this Policy at any time. When we do, we will note the updated date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Site after any changes are posted constitutes your acceptance of those changes.

This Policy was last updated on August 13, 2026.

I. Information We Collect

Personal Information You Provide
We only collect personal information that you voluntarily provide to us through our online forms, email, or other direct contact. This includes your name, email address, phone number, and the date your project begins (collectively, "Personal Information"). This information is collected solely for the purpose of responding to quote requests and managing your account with us.


Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect information about how you interact with it ("Usage Information"). This may include your browser type, operating system, pages viewed, time spent on pages, referring websites, and the number of visitors to specific pages. This data helps us keep the Site running smoothly and improve the experience for our visitors. If Usage Information is associated with you as an identifiable individual, we treat it as Personal Information.


Device Identifiers
We may collect your IP address, MAC address, or other unique identifiers ("Device Identifiers") from the device you use to access the Site. We use this information to identify repeat visitors, improve Site functionality, and troubleshoot access issues.


Cookies and Web Beacons
We use cookies and web beacons to enhance your experience on the Site. Cookies are small data files placed on your device that help us recognize you and remember your preferences. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). Web beacons are small, transparent images embedded in pages or emails that help us track interactions and measure the effectiveness of our Site.


You can adjust your cookie preferences through your browser settings. Disabling cookies may affect some features of the Site. For more information, see the "Your Rights and Choices" section below.


Google Analytics
We use Google Analytics to better understand how visitors use our Site. If you wish to opt out of Google Analytics tracking, you can do so at https://tools.google.com/dlpage/gaoptout.


We have concluded a data processing agreement with Google.

II. How We Use Your Information

We use the information we collect to respond to quote requests and manage your account with us. We may also use your information to follow up with prospective clients who have reached out to us directly. We do not use your Personal Information for any purpose unrelated to providing you with our services.


SMS and Text Message Communications
By providing your phone number and opting in to text message communications, you agree to receive messages from Major Relief related to your quote request, project updates, and service communications. Message and data rates may apply. Message frequency varies.


Mobile Privacy: We do not share your mobile phone number with third parties for marketing or promotional purposes. Your number is used only to facilitate communications related to your project or service inquiry.Costs: Message and data rates may apply depending on your carrier and plan.Opt-Out: Reply STOP at any time to cancel. Reply HELP for assistance. Consent is not a condition of any purchase.


If you wish to stop receiving communications from us, please use the contact information in the "Contact Us" section below.

III. How We Share Your Information

We share your Personal Information with employees, service providers, and subcontractors as needed to fulfill your requests and manage your account. Access is limited to those who need the information to perform a specific function related to your service.
We will disclose Personal Information when required by law, court order, or subpoena, or when we believe in good faith that disclosure is necessary to protect the safety and security of our users, our Site, our employees, or our property.


If Major Relief is involved in a merger, acquisition, or sale of some or all of our assets, your information may be disclosed to prospective purchasers as part of due diligence and transferred to the acquiring entity as part of the transaction. You agree that we may transfer the information we have collected from you in connection with any such event. Any information you provide after such a transaction may be subject to a new privacy policy adopted by the successor entity. In the event of a bankruptcy, insolvency, reorganization, or similar proceeding, we may not be able to control how your Personal Information is treated, transferred, or used.

IV. Your Rights and Choices

You have the right to access, correct, or request deletion of your Personal Information at any time. To make a request, please contact us using the information provided in the "Contact Us" section. We do not charge for these requests, and we will process them within 30 days of receipt.


You can also control cookie settings through your browser. Note that disabling certain cookies may affect your experience on the Site.


Our Site does not currently respond to browser-based Do Not Track signals.

V. Security

We take the protection of your Personal Information seriously. We use physical, electronic, and procedural safeguards to prevent unauthorized access, loss, misuse, or disclosure. Only authorized personnel have access to your data, and we regularly review our security practices.

VI. Third-Party Websites

Our Site may contain links to external websites. This Policy does not apply to those sites. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any site you visit before providing personal information.

VII. Amendments to This Policy

We reserve the right to update this Policy at any time. We recommend checking this page periodically to stay informed of any changes. Where possible, we will actively notify you of significant updates.

VIII. Governing Law

This Policy and our privacy practices are governed exclusively by the laws of the State of Georgia. We make no representation that this Policy complies with the laws of any other country or jurisdiction. Users who access the Site from outside the United States do so at their own initiative and are responsible for compliance with applicable local laws.

IX. Contact Us

If you have any questions about this Policy or want to know what Personal Information we hold about you, please contact us:


Major Relief, LLC

P.O. BOX 13502

Savannah, GA 31416

United States

Website: https://major-relief.com

Email: hello@major-relief.com

Phone: 888-979-0966